>>> Vacation time. We will be closed March 29 to April 21, 2023. <<<
watch repair services
Repair services for your mechanical or quartz timepieces. Full or Partial
All work is done here on Oahu. From Neighbor island or Mainland or International. Estimates are free and we will always return your call if you leave a message.
Send us an email, or call us telling us the make and model of your watch, what you believe the problem is and we’ll start the estimate process. We will have to see the watch to us for a more complete and final evaluation.
Some of the work we do.
- Cleaning, Overhauls, Adjustments***
- Modification for many Brands. New Dials, Hands, Crystals
- Crystal Replacement: Sapphire, Mineral and Special Cuts
- Crowns
- Case Polishing
- Water Pressure Testing
- Watch Band Repair
- Movement exchange
- Dials Refinishing
- Clasp Replacement
*** We no longer handle mechanical chronographs due to time and material constraints.
ABOUT US
In business in Hawaii since 1995. We operate at the wholesale level by doing repairs for Jewelry and Watch Stores, Department Stores and many places where watches are sold.
We only do wholesale pricing. We do not compete with the name brand service centers -- they often charge at the retail level.
Shipping Address:
WRS, HI
2092 Kuhio Ave #1702
Honolulu, HI 96815
808-382-9871
LIMITED WARRANTIES
Batteries are warrantied for 6 months. Watch Repairs vary depending on job done, the range is from 90 days to 1 year. You’ll be notified of warranty period before job begins.
Water Resistance is never guaranteed unless specifically stated. We do in most cases note inconsistencies in the watch seals and if there’s a solution and the costs.
Normal wear and tear, aka Benefit of Use. Damages caused by dropping or hitting the watch against hard surfaces will not be covered. Any alterations, manipulations or repairs not done by our shop is also not covered. We reserve the right to determine if an item is under warranty or not
SERVICE GUIDELINE WE ADHERE TO
If you’ve paid more than $10,000 US for your watch we may choose not to service it.
Watch repair is not as complicated as you’re lead to believe. Most experienced watchmakers, and recent graduates are capable of repairing any time keeping device thrown at them. Hundreds of different movements were produced from the late 1800’s into the 1980's. After that a slew of quartz movements, several dozen mechanicals were re-introduced and some new creative approaches to watch movement design. Otherwise, nothing much new under the sun.
We repair watches that keep costs and turn-around times reasonable. We no longer service pocket watches, chronographs, and complications (these are now separate disciplines and membership organizations like AWCI and NAWCC can help you locate the right person).